Conversations

List a member's conversations

GEThttps://api.batzap.com/v1/chats-assigned

Lists the conversations assigned to one team member.

Scope: chats:read
Rate limit: Read · 120/min

Query parameters

user_iduuidrequired

Team member whose assignments you want.

statusstringoptional

Only conversations in this status.

openresolvedsnoozedspam

limitintegeroptionaldefault 50

Page size.

offsetintegeroptionaldefault 0

Number of conversations to skip.

Errors

404

User not found.

Plus the errors every route can return: see Errors.

PreviousList conversations Next Change conversation status

curl -X GET "https://api.batzap.com/v1/chats-assigned?user_id=77a1c3e5-0b2d-4f6a-8c9e-1d3f5a7b9c80&status=open" \
  -H "Authorization: bzp_live_YOUR_API_KEY"

Response 200

{
  "success": true,
  "data": {
    "total": 12,
    "limit": 50,
    "offset": 0,
    "chats": [
      {
        "id": "0b6e9d1f-2a4c-4e8b-b6d0-7f3a5c9e1b24",
        "contact_id": "5d1a7c3e-9f2b-4d6a-8c0e-1b3d5f7a9c46",
        "integration_id": "6f1c2a4e-8b0d-4c7a-9e21-3d5f7a9b1c02",
        "status": "open",
        "assigned_user_id": "77a1c3e5-0b2d-4f6a-8c9e-1d3f5a7b9c80",
        "channel": "whatsapp",
        "last_message_at": "2026-10-22T11:58:00Z",
        "total_messages": 42,
        "resolved_at": null,
        "created_at": "2026-09-30T14:02:11Z",
        "contact": {
          "id": "5d1a7c3e-9f2b-4d6a-8c0e-1b3d5f7a9c46",
          "wa_id": "5511987654321@s.whatsapp.net",
          "name": "Maria Souza",
          "type": "individual"
        },
        "last_message": {
          "_id": "3EB0A1F2C4",
          "fromMe": false,
          "timestamp": 1792670280,
          "type": "text",
          "content": "Hi, is my order on the way?"
        }
      }
    ]
  }
}