Conversations

    Change conversation status

    POSThttps://api.batzap.com/v1/update-chat-status

    Moves a conversation between open, resolved, snoozed and spam. Reopening a resolved conversation clears its resolution date.

    The change is recorded in the conversation timeline, signed with name.

    Rate limit
    Write · 60/min

    Body parameters

    chat_iduuidrequired

    Conversation id, as returned by List conversations.

    statusstringrequired

    New status.

    openresolvedsnoozedspam
    namestringoptional

    Who made the change, as shown in the timeline.

    Errors

    400
    Missing field, unknown chat, or Invalid status. Must be one of: open, resolved, snoozed, spam.

    Plus the errors every route can return: see Errors.